Ritzy can be relied upon for fast, professional and friendly service and they are always willing to go the extra mile when needed. They have come to our rescue many a time! A big thumbs up from the team at Atlantic Cape International.
When it comes to SARS, I always make sure that everything must be done in time and correctly. From the first time I met Veronica from Ritzy IT, I was pleased with her manner of performing every request she was asked to do. What really impressed me is the response of the office and feedback of when she will be available. This is a peace of mind that cannot be described.
Our experience with Ritzy IT is nothing but absolute pleasure , there response time to our problems is quick, effective and always resolved when they leave site after a technical problem.
Thank you Claude for the awesome service you have given us.
Ritzy IT has taken care of all our Pastel needs effectively and efficiently and we look forward to the continued professionalism and workmanship we always receive from them. We have had the immense pleasure of dealing with competent staff that are able and willing to assist us at every stage. Excellent customer service to enquiries and delivery makes for a productive and economical on going working relationship.
After much market research, Ritzy IT was chosen as the most suitable vendor to supply and implement Pastel Evolution at Blue Security. This was a large scale installation with over 80 users. The whole process was thoroughly & professionally planned from start to finish and the implementation was executed according to the plan. I highly recommend Ritzy IT to any businesses looking to partner with or acquire any of the Pastel suite of products.
Problem Bank recon says that other users are logged in to the cash book you are trying to reconcile when nobody is accessing it. Solution Go to the company folder ad look for any ACCBTN1.000 files. Note the extension of the file must have a number and not dat. The number in the extension represents…
Problem Status 30 error when opening a cash book or journal screen. Solution Go to the company folder ad look for any ACCBTN1.000 files. Note the extension of the file must have a number and not dat. The number in the extension represents the user number in Pastel. And the number in the file…
Problem
Why do some of my stock items have unposted quantities even though I have updated all my batches?
Solution
Run the rebuild batch quantities option from the Data Integrity menu
Problem Why do I have missing transactions on my tax report even though they exist in the ledger? Solution Go to change, Re-open tax manager / clear tax manager settings. Follow the prompts to clear tax manager. Then select your reporting frequency (either A, B or C) from setup tax, tax manager and re-run…
In any database, a field is a placeholder containing specific information. For example, the Customer Name field suggests that the user needs to enter the customer name into the placeholder or field. Because each organisation relies on different information, the need for user defined fields plays an important role when capturing information into your database. …
All accounting software comes with a default set of forms which print to Customer and Supplier documents, PDFs (required when e-mailing quotations, purchase orders, invoices, etc.) and monthly documents (statements and remittance advices). Default forms are plain and carry the same or similar design across the different documents. Forms Design allows for the customisation of…
Ritzy IT is able to do not only traditional balancing data fixes but also comprehensive full recovery of history, actual original transactions using old backups, other tables that have not being affected and other means available. Call us on our support number, 08610RITZY (74899) for FTP instruction, or email us on info@ritzy.co.za. By sending the data…
Data is stored in a database which, in simple terms, are structured tables of data. Pastel Partner is made up of 98 different tables. Depending on your settings in Pastel, one single invoice with one item line will update the following tables: GL Transactions (Every Debit and Credit about 5 records) History Lines (One record…
Putting on the Ritzy has paid off for IT firm. Click on the below image to view full article.
In documents you want to add notes (Line type 7) and like me you have to look at the keyboard to type and at the same time you also need to make sure you do not get to the end of the line. Then you also need to backspace and retype the word that…
Pastel Evolution Fixed assets is not restricted to the amount of financial years you have and if your oldest Asset is 50 years old, you can have your periods start 50 years ago. But when you get to the end of the current financial year then you will need to add a new financial year.…
If you need to do a credit note of the full previous tax invoice you did previously or want to invoice a customer all or part of a supplier invoice or GRV that you had just captured then this method will save you time and errors. This will save lots of time instead of…
Grids (Columns of data) in Pastel Evolution are customizable and allow you to add columns, filter (eg: Only certain groups, or transaction type and works like Excel Filter), sort in ascending or descending order and even Group certain fields (similar to how Outlook groups emails). These functions allow you to report on screen, Pastel Evolution…
No ERP, Financial, CRM or Payroll system can be a 100% solution for your business and you will make a decision on which system to purchase and then configure and customize the areas that will make your business unique in the way you run it. Customer information might be important for you whereas extra…
Your Pastel Evolution software has been reloaded or you have a new PC or for some reason the settings have been lost and you need to reconnect. This will show you the step by step method of how to connect company databases. You will need certain information like the SQL server name or IP…
Ritzy IT Office:
031 719 2800
Ritzy IT Share Call
08600 RITZY (74899)
Physical Address:
Unit 3B Romead Business Park
23 Malone Road
Maxmead
Pinetown
Durban
