Looking for help with our products and services?

Ritzy IT employs certified Pastel consultants who provide excellent, professional and effective telephonic support. We are committed to providing our customers with exceptional support for our products and services.

Our friendly team will work diligently towards finding a solution to your problem in a timely manner. Clients that have accumulated enough loyalty points can use these for support.

Remember that Sage Pastel does offer Free Telephonic support for those on a Cover Contract or up to date with Annual License Fee.
Our team is available to you Monday through Friday, 8am – 5pm through email support@ritzy.co.za

Contact us on our toll free number

Ritzy IT uses Teamviewer V8 in order to remotely support our clients. It allows us to see your screen and take control of your keyboard and mouse and we are thus able to give you the same quality support as though we were sitting next to you at your desk. For your peace of mind, you will be making use of secure sessions which you can exit and disconnect at any time, leaving you in complete control whilst allowing us to help you.

This will save on travel fees and call out charges and allows us to support you quickly and effectively. All you need is to be connected to the Internet.

We charge in 15 minute intervals and a R50.00 Excl VAT connection fee. Clients that have accumulated enough loyalty points can use these for support purposes.

You will need to download this application clicking on the image below and following the link to the Teamviewer V8 download site.

Why not refer and earn?

Tell your FRIENDS, SUPPLIERS & CLIENTS  about Sage Pastel Products and we will pay 10% CASH BACK in your pocket for each successful referral received from you.

How does this work? Simply refer your friends, family or business associates to us and our qualified staff will contact them to determine which of the wide range of Pastel packages would best suit their needs. If the sale is concluded, we will pay you a referral fee equal to 10% of the total value of the value of the software package sold.